Terms of Service

Last Updated: February 2, 2026

Effective Date: February 2, 2026

Welcome to Ground Rush Labs (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, including but not limited to LoovaCast radio hosting, AI automation tools, voice agent systems, and related technology services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By creating an account, accessing our platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Ground Rush Labs.

2. Services Provided

Ground Rush Labs provides the following services:

• LoovaCast: Radio streaming and hosting platform powered by AzuraCast technology
• AI Automation Tools: Custom automation workflows, chatbots, and digital assistant services
• Voice Agent Systems: AI-powered voice interaction and communication tools
• Technology Consulting: Server management, deployment, and technical support services
• SMS/Voice Services: Communication services powered by Twilio and similar providers

3. User Accounts and Registration

3.1 Account Creation

To access certain Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access to your account
• Be responsible for all activities that occur under your account

3.2 Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Acceptable Use Policy

• Violate any applicable laws, regulations, or third-party rights
• Transmit harmful, threatening, abusive, harassing, defamatory, or obscene content
• Distribute spam, unsolicited communications, or engage in phishing activities
• Interfere with or disrupt our Services or servers
• Attempt to gain unauthorized access to our systems or user accounts
• Upload viruses, malware, or other malicious code
• Infringe upon intellectual property rights of others
• Engage in fraudulent or deceptive practices
• Broadcast copyrighted content without proper authorization (LoovaCast users)
• Use our SMS/voice services for illegal robocalling or spam

5. SMS and Voice Communication Services

5.1 Compliance with TCPA

Our SMS and voice services are subject to the Telephone Consumer Protection Act (TCPA) and related regulations. You agree to:

• Obtain proper consent before sending SMS messages or making voice calls
• Honor opt-out requests promptly
• Maintain records of consent
• Not engage in prohibited auto-dialing or pre-recorded message practices without consent

5.2 Message and Data Rates

Standard message and data rates may apply to SMS communications. We are not responsible for charges imposed by your mobile carrier.

6. Content and Intellectual Property

6.1 Your Content

You retain ownership of any content you upload, create, or transmit through our Services (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing and improving our Services.

6.2 Our Intellectual Property

All software, designs, graphics, text, and other materials provided through our Services are owned by Ground Rush Labs or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6.3 Copyright Infringement

We respect intellectual property rights. If you believe content on our platform infringes your copyright, please contact us at mjohnson@groundrushinc.com with details of the alleged infringement.

7. Payment and Billing

7.1 Fees

Certain Services require payment of fees. You agree to pay all applicable fees as described in your service plan. All fees are non-refundable unless otherwise stated in writing.

7.2 Billing

For subscription services, you authorize us to charge your designated payment method on a recurring basis. You are responsible for maintaining valid payment information.

7.3 Late Payment

Failure to pay fees when due may result in suspension or termination of your access to the Services. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum allowed by law, whichever is lower.

8. Service Availability and Modifications

8.1 Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance that temporarily limits access to the Services.

8.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We will make reasonable efforts to notify you of material changes.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

10. Third-Party Services

Our Services may integrate with or contain links to third-party services (including Twilio, AzuraCast, LiveKit, and others). We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is subject to their respective terms and conditions.

11. Disclaimers and Limitations of Liability

11.1 Disclaimer of Warranties

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROUND RUSH LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use or inability to use the Services
• Unauthorized access to or alteration of your content
• Any conduct or content of third parties on the Services
• Any content obtained from the Services

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless Ground Rush Labs, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Content

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us at mjohnson@groundrushinc.com. You remain responsible for all charges incurred prior to termination.

13.2 Termination by Us

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, with or without notice. Reasons for termination may include:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Abuse of our Services

13.3 Effect of Termination

Upon termination, your right to use the Services immediately ceases. We may delete your account and User Content. Provisions that by their nature should survive termination (including payment obligations, disclaimers, and limitations of liability) will continue to apply.

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles.

14.2 Arbitration

Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court, except that you may assert claims in small claims court if your claims qualify.

14.3 Class Action Waiver

You agree that disputes will be resolved on an individual basis and waive any right to participate in class actions or class-wide arbitration.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ground Rush Labs regarding the Services and supersede all prior agreements.

15.2 Amendments

We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

15.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.4 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

15.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16. Contact Information